Terms and Conditions

(Note : – Bike to work scheme bike will not be reserved until the payment is not cleared, if the bike is not in stock at that time of your payment customer have to wait for bike to be arrive back in stock we don’t hold the bikes for bike to work scheme in any circumstances)

Welcome to Fiido Ireland (fiido.ie). By using our website and services, you agree to be bound by the following terms and conditions. Please read these terms carefully before making any purchase or engaging with our services.

1. General Information

1.1 Fiido Ireland is an authorized distributor of Fiido e-bikes and accessories. 1.2 By accessing this website, you agree to comply with these terms and applicable laws. 1.3 We reserve the right to update these terms at any time. Changes will be posted on this page.

2. Products and Services

2.1 All products listed on our website are subject to availability. 2.2 We make every effort to ensure product descriptions and prices are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions.

3. Orders and Payment

3.1 By placing an order, you agree to provide accurate and complete information. 3.2 Payment must be made in full at the time of purchase. 3.3 Accepted payment methods include [list accepted methods, e.g., credit/debit cards, PayPal, etc.]. 3.4 Orders are subject to acceptance and confirmation.

4. Shipping and Delivery

4.1 Shipping charges and delivery times vary based on location and selected shipping options. 4.2 Estimated delivery times are provided at checkout but are not guaranteed. 4.3 Fiido Ireland is not responsible for delays caused by customs or courier services.

5. Returns and Refunds

5.1 We accept returns within 14 days of receipt, provided the item is unused and in its original condition. 5.2 To initiate a return, please contact us at [insert contact details]. 5.3 Refunds will be processed within 14 business days of receiving the returned product.

6. Warranty

6.1 All Fiido e-bikes are covered by a [insert warranty period] warranty from the date of purchase. 6.2 The warranty covers manufacturing defects but excludes damage caused by misuse, accidents, or normal wear and tear. 6.3 Warranty claims must be accompanied by proof of purchase.

7. Limitation of Liability

7.1 Fiido Ireland is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. 7.2 Our maximum liability is limited to the purchase price of the product.

8. Privacy Policy

8.1 We respect your privacy and are committed to protecting your personal data. For more information, please see our Privacy Policy.

9. Governing Law

9.1 These terms and conditions are governed by the laws of Ireland. 9.2 Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Ireland.

10. Contact Information

If you have any questions about these terms and conditions, please contact us:

• Email: bike@fiido.ie
• Phone: +01-5340188
• Address: UNIT 3
  BURGUNDY HOUSE
  45 MAIN STREET
  SWORDS, Co. DUBLIN
  K67 F4W7
  Ireland